About Kenna

I’m a Product Manager specializing in AI-powered platforms and human-centered design, with 4+ years of experience leading complex digital initiatives at Fortune 500 scale. Currently, I’m driving innovation at Eli Lilly, where I launched the company’s first generative AI chatbot and scaled adoption to over 216,000 sessions.

My passion lies in turning intricate technical challenges into clear, user-centered products that deliver measurable business results. From accelerating content production workflows by 3x to cutting task completion times by 40% through strategic UX improvements, I focus on building solutions that solve real problems and scale effectively.

I’m deeply curious about how emerging technologies — especially AI and conversational interfaces — can shape more intuitive, human experiences. This drives me to continuously learn, whether through launching new data-driven features, exploring AI agent design in my certification projects, or advancing my formal studies with an M.S. in Human-Computer Interaction.

What I Bring

• Expertise in zero-to-one product development, AI strategy, and LLM implementation.
• Strong background aligning engineering, design, legal, and business teams around shared product visions.
• Certified in SAFe Agile and Conversation Design, with a track record of managing complex roadmaps and driving global adoption across 200+ stakeholders.

I’m always looking to deepen my understanding of how technology and design intersect — and how we can use that intersection to build products that truly resonate with people.